Last Updated: 03/12/2026

These Terms and Conditions (“Agreement”) govern your use of services provided by Engage (“Company”, “we”, “our”, or “us”). By purchasing, accessing, or using our services, you agree to be bound by this Agreement.

These services are intended for business use only and are not offered to consumers for personal use.

Services Provided

Engage provides website design, hosting, maintenance, and related digital services (collectively, the “Services”). Specific services, pricing, and contract terms are defined within the applicable service agreement, order form, or invoice.

While we strive to provide reliable services, the internet, search engines, and third-party platforms are outside of our control. We do not guarantee uninterrupted service availability, website traffic, business results, or search engine rankings.

Ownership

Clients retain ownership of the business content they provide, including logos, images, written content, and branding materials (“Client Content”).

Engage retains ownership of its proprietary systems, design frameworks, infrastructure, software, templates, and technology used to provide the Services.

Websites created or maintained through Engage may rely on proprietary systems and hosting infrastructure. Transfer of a website or related assets may be restricted until all contractual obligations, including outstanding balances, have been satisfied.

Client Content Responsibility

You are legally responsible for all content, data, and materials uploaded, submitted, or used in connection with your website or services (“Content”).

You represent and warrant that your Content:

• is accurate and lawful
• does not infringe any intellectual property rights
• does not contain malicious code, viruses, or harmful software
• is not defamatory, obscene, fraudulent, abusive, discriminatory, or unlawful
• complies with all applicable laws and regulations

You confirm that you have all necessary rights and permissions to use and provide this content.

Engage reserves the right to remove or refuse content that violates this Agreement or applicable laws.

Client Responsibilities

You are responsible for providing accurate information, required materials, and access credentials necessary for the completion and maintenance of your services.

Delays caused by missing materials, lack of communication, or restricted access may affect project timelines or service performance.

Clients are responsible for maintaining their own backups of any important data or content unless explicitly stated otherwise in writing.

Third-Party Services

Our Services may rely on or integrate with third-party providers including, but not limited to:

• domain registrars
• hosting infrastructure providers
• email services
• search engines
• analytics tools
• payment processors
• advertising platforms
• directory listings

We do not control these third-party services and are not responsible for outages, policy changes, performance issues, or disruptions caused by them.

Use of such services may be subject to their own terms and privacy policies.

Search Engine Optimization (SEO) Disclaimer

Search engine rankings, visibility, and traffic levels are controlled by third-party search engines and are outside the control of Engage.

While we may implement SEO best practices, we do not guarantee:

• search engine rankings
• website traffic levels
• lead generation or business outcomes

Search engine algorithms, competition, and market conditions may change at any time and may affect website performance.

Website Migration Disclaimer

Engage is not responsible for issues arising from website migrations, DNS changes, hosting transfers, email migrations, domain transfers, or actions performed by third-party providers.

Clients who cancel services are responsible for coordinating any website or infrastructure transfer with their new provider prior to service termination.

Failure to properly manage these transfers may result in website downtime, email disruption, data loss, or SEO performance changes.

Fees and Billing

Service fees are defined in the applicable service agreement or order form.

Unless otherwise specified:

• Services are billed on a recurring monthly, semi-annual, or annual basis unless otherwise agreed upon
• Payments are processed automatically via the payment method provided
• Service and setup fees are non-refundable

You authorize Engage to charge your payment method for recurring service fees, applicable taxes, and any additional services purchased.

Failure to maintain valid payment information may result in service suspension.

You are responsible for any collection costs or fees associated with overdue balances.

Cancellation Policy

A 30-day written notice is required for all service cancellations.

Cancellation requests must be submitted via email to billing@engageyourbiz.com or through your account manager.

Services will remain active through the end of the final billing period following notice.

After this period concludes:

• websites may be unpublished
• hosting services may be terminated
• platform access may be revoked

Clients are responsible for coordinating any website transfers prior to the termination of services.

Monitoring and Conduct

We may monitor use of our Services but are not obligated to do so.

Accounts may be suspended or terminated if used for illegal, fraudulent, abusive, or harmful activity.

We reserve the right to remove content or suspend services if necessary to protect our systems, clients, or legal obligations.

Electronic Communications

By using our Services, you consent to receiving communications from us via:

• email
• phone calls
• SMS/text messages
• automated notifications

These communications may include account updates, service notifications, support messages, and marketing communications.

Standard carrier messaging and data rates may apply.

You may opt out of promotional communications by following the unsubscribe instructions included in such communications.

Limitation of Liability

To the fullest extent permitted by law, Engage shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services.

This includes, but is not limited to:

• loss of profits
• loss of business opportunities
• loss of data
• website downtime
• search ranking changes
• service interruptions caused by third-party systems

Our total liability under this Agreement shall not exceed the total fees paid by you for Services during the three (3) months preceding the claim.

Dispute Resolution and Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

Any disputes, claims, or controversies arising out of or relating to this Agreement or the Services provided by Engage shall be resolved through binding arbitration conducted within the State of Florida.

The arbitration shall be administered by a mutually agreed upon arbitration provider and conducted in accordance with its applicable rules. Each party shall be responsible for its own legal fees and costs unless otherwise determined by the arbitrator.

By agreeing to these Terms, both parties waive the right to participate in class actions or class-wide arbitration.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any part of the Services at any time.

Changes to pricing or service offerings may be communicated through our website, customer billing and invocing dashboard, or direct notice.

Continued use of our Services after such changes constitutes acceptance of the updated terms.

Miscellaneous

If any provision of this Agreement is determined to be unenforceable, the remaining provisions will remain in full force and effect.

This Agreement, together with any service agreements or order forms, constitutes the entire agreement between the parties regarding the Services.